Customer support
Help with an order, payment, account, or refund. Please include the order number in your message.
support@shopdesk.online
Shop owners
Onboarding, payouts, catalogue setup, or questions about your storefront.
support@shopdesk.online
Delivery partners
Sign-up, payouts, app issues, or anything related to deliveries.
support@shopdesk.online
Business & partnerships
Commercial proposals, integrations, and strategic partnerships.
support@shopdesk.online
Press & media
Interviews, brand assets, story leads, and other media enquiries.
support@shopdesk.online
Trust & safety
Report a restricted listing, fraud, abuse, or any safety concern.
support@shopdesk.online
Chat about a specific order
If your question is about a particular order, the fastest way to get help is the in-app chat — both the shop and our team can see the message.
Operating in
Ghana
Time zone: Africa/Accra. Currency: GHS (₵).
Legal & compliance
For data requests, takedown notices, or legal enquiries: support@shopdesk.online.